In today’s digital age, shopping and booking travel have become easier than ever before. However, with this convenience comes an increase in cases of fraud, particularly through e-commerce platforms and online travel agencies.
From fake products and missing refunds to last-minute hotel cancellations and flight scams, consumers across India are facing serious issues. That’s why knowing your consumer rights and how to take legal action is more important than ever.
At Reportly, we help you file consumer complaints and send legal notices to brands and companies—all online, with full transparency and trust.
🛒 Common E-Commerce Frauds Faced by Indian Consumers
Even top shopping platforms have seen a growing number of complaints. Common issues include
1. Wrong product delivered
2. No refund or replacement
3. Fake or duplicate items
4. Delivery not received
5. Hidden charges at checkout
Did you know? Under the Consumer Protection Act 2019, you have the right to a refund, replacement, or compensation in these cases.
✈️ Common Travel Booking Complaints
Online travel booking platforms may promise luxury but often deliver fraud. You may face:
a. Fake hotel listings
b. Flight cancelled without refund.
c. Last-minute price hike
d. False promises in packages
e. Denied check-in at hotels
🎯 If you've booked with any travel aggregator and your rights were violated, you can take legal action.
⚖️ What Are Your Legal Rights as a Consumer?
As per the Consumer Protection Act 2019, every consumer in India has the right to:
1. Fair Trade Practices
2. Refund or Compensation
3. Delivery
4. Accurate Product Information
5. Redressal of Grievances
You can also approach the Consumer Court or send a legal notice to the company responsible for fraud or harassment.
📝 How Reportly Helps You Take Action
At Reportly, we make your fight for justice simple and fast:
✅ File Your Complaint Online in 3 minutes
✅ Send a Legal Notice within 24 hours
✅ Track Your Case Progress in Real Time
✅ No Hidden Charges
✅ Trusted by Thousands of Indian Consumers
💥 Take Action Today—Don’t Let Brands Exploit You
Fraudsters thrive when consumers stay silent. If you've been wronged, take the first step today.
👉 File Your Complaint Now with Reportly
👉 Send a legal notice to the company.
The law is on your side—you need the right support. Whether it’s a scammy product or a botched travel booking, Reportly stands with you to fight for your consumer rights.
Stay aware. Stay protected. And always stand up for what’s right.
How to Protect Your Consumer Rights Against E-Commerce & Travel Frauds in India (2025 Guide)
